Not only did I use your chat service which connected me directly to a service consultant, but I also physically spoke with a representative and had all of my very specific questions answered! The service is wonderful, the furniture is wonderful, that’s why we keep coming back,( this is our 3rd furniture spree), and why we refer Rove to anyone who asks!

Rove Concepts' customer service is professional and very quick to respond. I ordered a floor lamp and later changed my mind about the colour. The agent was able to help me out on the phone quickly and sent me an email as confirmation. Very happy with how they handled the request.

I had a great experience with ordering my first product (Winston dining table) from Rove Concepts. The Host program, where they match you up with a customer who has bought the same item you are considering, was very helpful. I was able to ask the host specific questions and get honest feedback. Rove Concepts seems to be a very customer-friendly company.

The whole website and company is amazing, I dont even know where to start. From the options to the ability to view your choices in a 3D design scene, Rove Concepts has made choosing furniture so easy! The 3D Scene helped me and my partner be able to view what the furniture pieces would look like together. I also have to mention I ordered a couch and mistakenly put in the wrong shipping address and customer service helped me even after hours. They are truly amazing. Highly recommend.

The website is beautifully laid out and everything that I needed was in the same space, so easy to navigate. The "look" that I wanted was unparalleled so I was able to pick pieces that were harmonious with each other and with my home. I was also delighted with the discount offers and got unbelievably competitive prices. Also, the wait time for all my products to arrive is reasonable.